I can’t log in to my account. What should I do?
Oh no! Don't worry; we'll get to the bottom of it.
If you can't log in, it's usually due to one of two causes:
- Entering the incorrect password.
- Signing up with a typo in your email address.
To resolve this problem, first try resetting your password.
If you don't receive the password reset email, you may've signed up with a typo in your email address or our emails are ending up in your spam folder. Please check your spam folder to make sure.
If you still can't login, please contact us directly and let us know the email address associated with your LitCharts account and the last 4 digits of the credit card you subscribed with, for security purposes. We will help restore your access to your account ASAP!