I forgot my username or email address

Oh no! We can help. First, remember that you can use either your email address or your username (plus your password) to sign in. If you have more than one email and you're not sure of your username, try your "best guess" email address. If that doesn't work, contact us and we can help find your account by confirming your payment info. For security purposes, to verify ownership of the account, we will need to know:  

  • best guess email or username
  • last 4 digits of card associated with the subscription
  • type of card (Visa, Mastercard, Discover, American Express)
  • date of most recent charge
  • amount of most recent charge
  • whether or not you signed up with PayPal
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