I’m having trouble signing up for LitCharts A+
So sorry for the frustration!
The most common reason for trouble signing up for LitCharts A+ is a typo in the credit card number, expiration date, security code, or postal code. Sometimes, the error notification is hard to see, so if you have trouble signing up, first retry entering your credit card information.
If you still have trouble, feel free to contact us for help—however, if you have received a "declined" notification, we are unable to troubleshoot why credit cards are declined. Your best bet will be to contact the bank if this happens.
Having trouble signing up outside the US?
Credit card issuers in some countries require a verification code before making purchases with us. If you have trouble signing up and you're outside the US, first verify that there were no typos in your credit card number, expiration date, security code, or postal code. If you are trying to sign up with PayPal, be sure that you have a credit card attached to the account, as PayPal does not always approve subscription transactions on accounts with only a checking account or debit card.
You may also try signing up with PayPal (if you tried with your credit card) or your credit card (if you tried with PayPal).
If you still have trouble, you may need to contact your bank for a verification code.